At Windsor IT Support, we're here to assist with all your IT, telecom, and cyber security needs. Contact our friendly team for help by phone at 01753 255436 or email at hello@Windsoritsupport.uk. You can also visit us at 59-60 Thames St, Windsor SL4 1TX. If you'd rather, fill out our contact form, and we'll get back to you quickly. Let us help keep your business running smoothly! CONTACT US What can we help you with? If you have any questions or queries about our services, please get in touch with us! Homepage 01753 255436 Submit CONTACT DETAILS Get In Touch With Us Today We always strive to respond to your enquiries within an hour! Contact us today to experience our fast, reliable, and professional IT support services, designed to meet the unique needs of businesses and individuals alike. Let us help you keep your technology running smoothly with our trusted expertise and excellent customer care. hello@windsoritsupport.co.uk 01753 255436 59-60 Thames St, Windsor SL4 1TX

As a trusted IT support provider in Windsor, we offer personalised services and expert advice tailored to your business needs. Count on us for professional assistance and reliable solutions every time. From managed IT support to cloud services, we empower your growth with expert, reliable solutions. About IT Support Windsor Local IT and Telecom Experts in and Around Windsor IT Services 01753 255436 Submit ABOUT US About Windsor IT Support At Windsor IT Support, we know that IT issues can be a hindrance to your business operations. That's why we provide personalised support services, offering expert advice and solutions tailored to your business needs. As a trusted IT support provider, you can count on us for professional assistance every time. We take pride in being a leading provider of IT support and telecoms solutions for businesses in Windsor and the surrounding areas including Datchet, Eton, Egham and Staines . We have a comprehensive range of services designed to meet the needs of businesses of all sizes, from start-ups to well-established organisations. We understand that technology is ever-evolving, which is why we continuously strive to stay on top of the latest trends to ensure our clients have access to the best range of services available. Our team of dedicated professionals work tirelessly to provide high-quality and cost-effective IT solutions, tailored to meet each client's individual needs and achieve their business objectives. WHY US Why Choose Us As Your IT Provider We could tell you loads of reasons to why you should choose us 24 Hour Support We can provide your business with round the clock support and monitoring. Our team is your team We want you to think of us as part of your team, your own IT department. We try hard to find a solution We won't tell you something is impossible, instead we work to find a suitable solution. Designed to support SME's We care about the little guys because we're one of them as well. We don't speak in geek We only speak in pain old layman's terms, we don't baffle you with technobabble. Experts in Cyber Security Our team hold some of the highest Cyber Security qualifications available. HIGH FIVE! how we performed in 2024 96% Calls Answered Within 10 Seconds 30 MIN Average Time to Respond 1 HOUR Average Time to Resolution 82% First Contact Resolution 98% Customer Satisfaction

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Get fast and reliable Business Broadband solutions with IT Support Windsor. We offer high-speed connectivity tailored to your business needs, ensuring seamless online operations and support. Through partnerships with BT, Talk Talk, and Vodafone, Intouch is able to offer fantastic packages starting from 40MB up to 1000MB. MANAGED IT SUPPORT Ultra Fast Fibre Broadband Through partnerships with BT, TalkTalk, and Vodafone, Intouch is able to offer fantastic packages starting from 40Mb up to 1000Mb. Why Us? 01753 255436 Submit SERVICES FTTC & FTTP Fibre to the Green Cabinet (FTTC) Fibre to the Green Cabinet (FTTC), is currently the most installed internet connection across the UK. The ISP supplies the internet to the green cabinet and an Openreach engineer runs a copper telephone line into your premises to bring the broadband through. The speeds of the internet depend on the exact location of your premises, however, the two packages we have is up to a maximum of 40Mbps and 80Mpbs. Fibre to the Premises (FTTP) Fibre to the Premises (FTTP) is replacing the entire copper telephone network as the fiber will be going directly into your premises or home, removing the need for a copper telephone line especially as traditional telephone services have pretty much moved to VoIP i.e. Internet Calling. Unfortunately, it’s not as widely available as FTTC but Openreach has pressure on them to increase the coverage in the UK. Packages start from 40Mbps and can go all the way up to 1000Mbps. WHY US Why Choose Us Ultra-fast fiber broadband is up to ten times quicker than the average household internet connection, at 1 Gbps. Faster game downloads, higher-quality video chats, and higher-resolution movie streaming are all benefits. Even in the busiest moments, you may enjoy ultra-fast fiber broadband connections. We designed Ultrafast Full Fibre to be less impacted by peak-hour traffic, so you can watch your Saturday night movie in 4K without the dreaded buffering screen. You won’t face stuttering, buffering, or dropouts whether you and the rest of your business are making video calls, or downloading and uploading files all at the same time. We’ll update your phone line with a full ultrafast fiber broadband package, moving you away from the analog telephone network that will be phased out in 2025 and toward a fresh new digital phone line that uses the same technology as WhatsApp, Microsoft Teams, Zoom, and Skype to make phone calls. ADD VOIP Add on a VoIP phone for £11.99 per user Unlimited UK calling, work from your mobile or PC with your team, wherever and whenever Contact Us 01753 255436 PACKAGES Fibre to the Green Cabinet (FTTC) Here are our different package options to best suit you and/or your business FTTC 40/10 Ideal for 1-6 Users £32 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 FTTC 80/20 Ideal for 7-20 Users £37 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 PACKAGES Fibre to the Premises (FTTP) Here are our different package options to best suit you and/or your business FTTP 40/10 £37 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 1-6 Users FTTP 80/20 £42 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 7-20 Users FTTP 160/30 £48 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 21-40 Users FTTP 220/30 £54 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 41-60 Users FTTP 330/50 £60 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 61-80 users FTTP 550/75 £80 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 81-100 Users FTTP 1000/75 £99 monthly -Free Business Router & Free Delivery -Free Activation and Openreach Installation -Enhanced Care Level for Fast Fault Resolution Times Contact Us 01753 255436 Ideal for 101-130 Users We Are Partnered With

Read IT Support Windsor's privacy policy to learn how we collect, use, and protect your personal information in compliance with UK data protection laws. Privacy Policy 1. IMPORTANT INFORMATION AND WHO WE ARE What Is The Purpose Of This Document? IT Support Windsor is committed to protecting the privacy and security of your personal information. This privacy notice aims to give you information on how IT Support Windsor collects and processes your personal data through your use of our website and during and after the supply of products or use of any of the services provided by us and our group companies. This notice applies to anyone who uses our website or who buys or uses any of our products and/or services. We may update this notice at any time. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. Controller IT Support Windsor (Registered Office: 59-60 Thames St, Windsor SL4 1TX) (collectively referred to as Company, we, us, our in this privacy notice) is the controller and responsible for your personal data. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. Third-Party Links Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 2. THE KIND OF INFORMATION WE COLLECT ABOUT YOU Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The personal information we collect about you will depend on the products and services you use and subscribe to. We will collect, store, and use the following categories of personal information about you as follows: – Identity Data including personal contact details such as name and title. – Contact Data including addresses, telephone numbers, and personal email addresses. – Financial Data including bank account details, your debit or credit card information, your credit rating information (which we acquire from credit reference agencies) , and other banking information. – Transaction Data including your billing history and products and services you use and anything else relating to your account. – Profile Data including information you provide to us in your communications with us, the information you provide to us when entering prize draws or competitions or participating in surveys. – Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences. We may also collect technical data and information on how you use our products and services, including: Your activity on our website. The date, time, duration and cost of your communications including your phone location at the time these communications are made. The phone numbers that you call and send messages to (and the phone numbers that you receive calls and messages from). Your phone or device usage. Your data usage. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If You Fail To Provide Personal Data Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 3. HOW IS YOUR PERSONAL INFORMATION COLLECTED? We collect personal information about you through: – Direct interactions. You may give us your Identity, Contact, Financial and Transaction Data when you use our website, when you purchase our products and services and during the sales process. – Third parties or publicly available sources. We may sometimes receive personal data and additional information from third parties including credit reference agencies or other background check agencies; our partners; and business directories. We will collect additional personal information in the course of performing our contract with you and in providing our products and services to you throughout the period of your contract with us. 4. HOW WE WILL USE INFORMATION ABOUT YOU We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances: 1. Where we need to perform the contract we have entered into with you. 2. Where we need to comply with a legal obligation. 3. Where we have your consent. 4. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We may also use your personal information in the following situations, which are likely to be rare: 1. Where we need to protect your interests (or someone else’s interests). 2. Where it is needed in the public interest. Situations In Which We Will Use Your Personal Information We need all the categories of information in the list above primarily to allow us to perform our contract with you. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below. Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To process and deliver your order including: (a) Carrying out our obligations arising from any contracts entered into between you and us; (b) To confirm that your orders have been received and to process them; (c) To provide our products and services; (d) To provide you with the information and services that you request from us; (e) For billing purposes, to manage payments, fees and charges (f) To collect and recover money owed to us (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to recover debts due to us). To validate you as a registered customer when using our services and calling our customer services. (a) Identity (b) Contact (a) Performance of a contract with you. To notify you about changes to our services and to make suggestions and recommendations to you about goods or services that may be of interest to you. (a) Identity (b) Contact (c) Technical (d) Profile (a) Necessary for our legitimate interests (to develop our products/services and grow our business). For the administration of files and records; business management and planning, including accounting and auditing. (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services). (b) Necessary to comply with a legal obligation. To prevent fraud. (a) Identity (b) Contact (c) Financial (d) Transaction (e) Technical (a) Necessary for our legitimate interests (to prevent fraud). (b) Necessary to comply with a legal obligation To send certain communications (including by email and SMS) to you including service announcements and administrative messages and other communications relating to our services. (a) Identity (b) Contact (c) Technical (a) Performance of a contract with you. (b) Necessary for our legitimate interests (for running our business, provision of administration services, network security, and in the context of a business reorganization or group restructuring exercise) To ensure security for you and our staff, and help maintain service quality (calls to our customer services may be monitored and/or recorded for authentication, security, quality, and training purposes). (a) Identity (b) Contact (a) Performance of a contract with you To help the emergency services. (a) Identity (b) Contact (a) Where we need to comply with a legal obligation. To comply with applicable laws, regulations, court orders, and government and law enforcement agencies requests, to operate our systems properly and to protect ourselves, our users, and our customers, and to solve any customer disputes. (a) Identity (b) Contact (c) Financial (d) Transaction (a) Where we need to comply with a legal obligation. Some of the above grounds for processing will overlap and there may be several grounds that justify our use of your personal information. Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: Promotional Offers From Us We may use your Identity, Contact, Technical, and Profile Data to form a view of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. Third-Party Marketing We will get your express opt-in consent before we share your personal data with any company outside IT Support Windsor Ltd for marketing purposes. Opting Out You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience, or other transactions. COOKIES Our website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy. If You Fail To Provide Personal Information If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you. Change Of Purpose We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. Automated Decision-Making Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances: 1. Where we have notified you of the decision and given you 21 days to request a reconsideration. 2. Where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights. 3. In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights. You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so and we have notified you. 5. DATA SHARING We may have to share your data with third parties, including third-party service providers and other entities in our group. We require third parties to respect the security of your data and to treat it in accordance with the law. We will not transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information. Sharing Personal Information With Third Parties We will share your personal information with third parties where required by law, where it is necessary to administer our contract with you or where we have another legitimate interest in doing so. Third-Party Service Providers Who Will Process Your Personal Information “Third parties” includes third-party service providers (including our partners BT, TTB, Virgin, and Entanet) and other entities within our group. A full list is available on request. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. Sharing Personal Information With Other Entities In Our Group We will share your personal information with other entities in our group as part of a business reorganisation or group restructuring exercise, for system maintenance support and hosting of data. We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law. 6. DATA SECURITY We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. 7. DATA RETENTION How Long Will We Use Your Information For We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. We will retain and securely destroy your personal information in accordance with applicable laws and regulations. 8. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION Your Rights In Connection With Personal Information Under certain circumstances, by law you have the right to: Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it. Request the transfer of your personal information to another party. If you want to review, verify, correct or request the erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Data Protection Officer in writing (see contact details below). No Fee is Usually Required You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. What We May Need From You We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. 9. RIGHT TO WITHDRAW CONSENT In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Office in writing (see contact details below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. 10. DATA PROTECTION OFFICER We have appointed a data protection officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk ). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 11. CHANGES TO THIS PRIVACY NOTICE This version was last updated on 21st May 2018 and historic versions can be obtained by contacting us. We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information. 12. GLOSSARY Lawful Basis Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Complying with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. How To Contact Us: Should you wish to contact us in relation to our Privacy Statement contact us at our Head office: IT Support Windsor 59-60 Thames St, Windsor SL4 1TX Tel: 01753 255436 Email Us: hello@windsoritsupport.co.uk

Windsor IT Support provides professional IT support in Windsor and the surrounding areas, catering to businesses of all sizes. We specialise in delivering reliable IT services, telecom solutions, and advanced cyber security to keep your operations running smoothly and securely. As your trusted local partner, we focus on optimising your technology infrastructure to ensure business success. Choose us for dependable IT support in Windsor and beyond. Expert IT support For Businesses Across Windsor IT Support Windsor is your dedicated IT team, ready to assist whenever you need us. Offering straightforward, jargon-free IT support , 24/7. IT Services Contact Us Submit ABOUT About our Business Who are we? IT Support Windsor is one of the leading IT Support & Telecoms provider for businesses around Windsor and surrounding areas including Datchet, Eton, Egham and Staines. We deliver a range of carefully selected award-winning solutions as well as a comprehensive range of cloud and cyber security solutions. We are a business-to-business service provider, giving specialist advice for each service and guaranteeing a professional solution every time. Why us? 24 Hour Support - We can provide your business with round the clock support and monitoring. Our team is your team - We want you to think of us as part of your team, your own IT department. We try hard to find a solution - We won't tell you something is impossible, instead we work to find a suitable solution. Designed to support SME's - We care about the little guys because we're one of them as well. We don't speak in geek - We only speak in pain old layman's terms, we don't baffle you with technobabble. Experts in Cyber Security - Our team hold some of the highest Cyber Security qualifications available. SERVICES All In One IT & Management Solutions Cyber Security Cloud Services Broadband & VOIP IT Support Services TESTIMONIALS What People Are Saying I highly recommend Luke and his team for IT support. They are always friendly and quick to resolve any issues and have helped me with everything from installing software to setting up my office network. Luke is very professional and knowledgeable. This is the best IT support company that I have dealt with in Windsor. Kelvin Google Reviews "Windsor IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful and should I hit any more problems down the road I'll certainly be back." Tom Google Reviews "I cannot recommend Windsor IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it, and their expertise has been invaluable to us. I would highly recommend Windsor IT Support to any business in need of IT support services." Darcy Google Reviews Fully Managed & All Inclusive From our Hampshire offices, we actively serve hundreds of businesses across the UK. Discover why so many organisations entrust us with their IT and technology, and how we collaborate with leading IT support providers to deliver comprehensive solutions. Affordable To Even The Smallest Business Whether you're a one-person operation or a larger team, we can tailor our support plans to fit your needs—and adjust them on the fly as your business grows. Designed To Support SME's As a SME, we understand your concerns; the last thing you need is to be concerned about IT and technology issues! Why not let us manage all of your technology while you focus on what you do best? Windsor's Trusted IT Support Provider From our Hampshire offices, we actively serve hundreds of businesses across the UK. Discover why so many organisations entrust us with their IT and technology, and how we collaborate with leading IT support providers to deliver comprehensive solutions. Benefits Benefits of Outsourcing IT Support Services Outsourcing IT support services can be a cost-effective solution for many businesses. By partnering with a reputable IT provider like Windsor IT support, businesses can benefit from: Enhanced Security Our team of experts has extensive knowledge of cyber security and can provide advice on how to protect your business from cyber threats. Cost Savings Outsourcing IT support services can help reduce costs associated with hiring and training in-house IT staff. Increased Efficiency Our managed IT services can help streamline your business operations, reducing downtime and increasing productivity. Access to Expertise Our team has extensive knowledge of IT infrastructure, networks, and security, ensuring that your business receives the best possible support. TESTIMONIALS Questions about our IT support services? What IT support services do you offer? We offer a comprehensive range of IT support services, including help desk support, network management, cybersecurity solutions, data backup and recovery, cloud services, hardware and software procurement, and IT consulting. Our services are tailored to meet the unique needs of your business. Unsure of your IT support needs or don't know if we provide the service? Contact Us How quickly can you respond to a support request? Our standard support hours are Monday to Friday, 9 AM to 5 PM. We also offer 24/7 support packages for businesses that require round-the-clock assistance. Please contact us for more details on our 24/7 support options. If you contact us, we usually respond within the hour! Unsure of your IT support needs or don't know if we provide the service? Contact Us How do you handle cybersecurity? Cybersecurity is a top priority for us. Our suite of cyber security solutions allows us to help businesses of every size protect against cyber attacks. We will ensure your business has the necessary measures in place to protect against cyber threats and train your staff on how to spot cyber threats. Unsure of your IT support needs or don't know if we provide the service? Contact Us How do you handle data backup and recovery? We provide comprehensive data backup solutions that include regular backups, secure storage, and quick recovery options. Our backup solutions are monitored 24/7 and can scale to accommodate any amount of data. In the event of data loss, our team is equipped to restore your data quickly to minimize disruption. Unsure of your IT support needs or don't know if we provide the service? Contact Us What makes your IT support services different from other providers? Our approach is centered on personalized service, quick response times, and a deep understanding of our clients' businesses. We don't just fix problems; we partner with you to create a robust IT strategy that aligns with your business goals. Our team is highly experienced, and we use the latest technology to deliver reliable, secure, and efficient IT solutions. Unsure of your IT support needs or don't know if we provide the service? Contact Us Other questions Unsure of your IT support needs or don't know if we provide the service? Contact Us " We take pride in IT support and telecom Solutions" No matter if you’re looking for fully managed IT services, enhanced cybersecurity, or support with cloud migration, Windsor IT Support is here to help. We provide 24/7, jargon-free IT support to keep your Windsor business, charity, or organisation efficient, secure, and, most importantly, moving forward. We know your needs go beyond a one-size-fits-all solution. That’s why we tailor our approach to find the best options for your business. Our flexible services are designed to enhance your strategic, productivity, and security goals. By working closely with you as an extension of your team, we deliver friendly, reliable IT support whenever and wherever you need it. WHY Why Choose Windsor IT Support? We understand the importance of reliable and efficient IT support for businesses of all sizes. Our team of experts has extensive knowledge and experience in providing top-notch IT support services to small businesses, medium-sized enterprises, and large corporations. We pride ourselves on our ability to provide personalised support, tailored to the specific needs of each business. Our goal is to empower businesses to achieve digital excellence while mitigating risks and maximising opportunities for innovation and expansion. Whether you need help with cyber security, network management, or IT infrastructure, our dedicated team is here to provide the solutions you need to succeed.

Discover expert IT support services in Windsor. From managed IT solutions to cybersecurity, we provide tailored support to keep your business running smoothly. ABOUT US IT Services at IT Support Windsor About Us 01256 247226 Submit SERVICES All In One IT & Management Solutions IT Support Services Cyber Security Cloud Services Broadband & VOIP SERVICES IT Support Services Managed IT Support We offer flexible, tailored IT support plans that scale with your business, ensuring reliable, disruption-free operations. See More Backup & Continuity Robust backups and continuity plans are essential for quick recovery and GDPR compliance during cyberattacks. See More IT Consulting Services Our consulting service helps SMEs choose cost-effective technology solutions that drive growth and deliver maximum value. See More SERVICES Cyber Security Services Cyber Essentials Cyber Essentials, a UK Government-backed certification, protects against cyber threats, strengthens defences, and ensures GDPR compliance. See More Managed Cybersecurity Cyber attacks risk financial loss, damage, and disruption. We protect your business with firewalls, antivirus, monitoring, and staff training. See More SERVICES Cloud Services Microsoft 365 Moving to Microsoft 365 is easy! We will manage the entire process for you and ensure all of your emails and data is safely moved over. See More Microsoft Teams Connect and collaborate work in a protected and accommodating way, all in one virtual phone system for you and your teams. See More Cloud Phone System Our all-in-one Cloud VoIP solution lets you seamlessly switch between video calls, messaging, and phone calls on one platform. See More SERVICES Broadband & VOIP Services Contact Centre Transform customer and employees experiences through intelligent routing, conversational AI, agent assistance, and insights & analytics. See More Leased Lines Simple, smart, and affordable with instant setup & award-winning care – ideal for freelancers, start-ups & small businesses. See More Sim Only Skip the added costs of paying off hardware and allow flexibility with your mobile contracts, including 4G and 5G at no extra cost. See More Mobile With Handset With one tap, switch calls between a desk phone, a mobile device, and a softphone. One-click converts phone calls to video conferences. See More Mobile Internet Mobile broadband offers secure 4G and 5G connectivity. We provide tailored solutions and great deals for your business needs. See More Guest WiFi A quick, cloud-based overlay for your existing WiFi, requiring no extra hardware and managed easily through an online portal. See More Business Broadband Ultra-fast fibre broadband packages, ranging from 40Mbps to 1000Mbps, through partnerships with BT, TalkTalk, and Vodafone. See More

Unlock the full potential of Microsoft 365 with our expert support at IT Support Windsor We provide tailored solutions for seamless collaboration, productivity, and cloud-based efficiency for your business. Moving to Microsoft 365 is easy! We will manage the entire process for you and ensure all of your emails and data is safely moved over. MICROSOFT OFFICE 365 Empower Your Team With Microsoft 365 Local IT and Telecom Experts in and Around Windsor Microsoft Teams 01753 255436 Submit SERVICES Why Use Microsoft 365 Work Anywhere with Everyone Remote working is a breeze with Microsoft 365. All you and your team need is an internet connection and you can work from virtually anywhere. Affordable for everyone With a fixed, low monthly cost that is priced per user Microsoft 365 is an affordable solution to businesses of all sizes. Stay Safe Microsoft 365 offers advanced security features that allow you to protect your data and emails from the most common cyber threats such as Phishing. Easy migration Moving to Microsoft 365 is easy! We will manage the entire process for you and ensure all of your emails and data is safely moved over. BOOST Increase productivity and security Microsoft 365 brings together best-in-class apps with powerful cloud services, device management, and advanced security secure cloud storage advanced security device management

Achieve Cyber Essentials certification with our expert guidance at IT Support Windsor. We help businesses meet essential security standards, protecting against cyber threats and ensuring compliance. Cyber essentials is designed to help organisations of any size demonstrate their commitment to cyber security, while keeping the approach simple, and the costs low. Cyber Essentials Windsor Pass Your Cyber Essentials With IT Support Windsor Contact Us 01753 255436 Get A Free Cyber Essentials Quote Today Submit 100% Guaranteed Cyber Essentials Certification with IT Support Windsor About Cyber Security Understanding Cyber Security Threats In today’s digital age, cybersecurity is more important than ever. As businesses increasingly depend on technology and the internet, the risk of cyberattacks and data breaches continues to rise. These threats aren’t something any company—big or small—can afford to overlook. Cybersecurity is about safeguarding your networks, devices, and data from unauthorised access, misuse, or damage. By understanding the risks, businesses can take proactive steps to protect themselves and face potential cyber threats with confidence. It’s all about staying secure in an ever-evolving digital landscape. What is Cyber Security? In today’s digital world, cybersecurity is more than just important—it’s a necessity for every business. It’s not just about protecting sensitive data, but also about adopting the right technologies, processes, and practices to stay ahead of potential threats. From firewalls and antivirus software to encryption and strong passwords, these are the key foundations for securing your data. But cybersecurity goes beyond having the right tools. Keeping up-to-date with emerging threats and regularly updating your security measures is equally vital. By taking a proactive approach, businesses can safeguard their data and protect their reputation in an increasingly connected world. What is Cyber Essentials? Cyber Essentials is a UK government-backed cybersecurity certification scheme that sets out a good baseline of cyber security suitable for all organisations in all sectors. The scheme addresses five key controls that, when implemented correctly, can prevent around 80% of cyber attacks. Enhanced Cyber Security Cyber Essentials helps organisations strengthen their defenses against a wide range of common cyber attacks, ensuring better protection for their data and systems. Data Protection Alignment The certification aligns with broader data protection regulations like GDPR, helping organisations to comply with legal obligations regarding data security and privacy. Business Reputation Achieving this certification demonstrates clients, partners, and stakeholders that your business takes cyber security seriously, enhancing your reputation and trustworthiness. Certification Levels differences between Cyber Essentials and Cyber Essentials Plus Cyber Essentials The Foundational Level Cyber Essentials is the entry-level certification designed to help organisations implement essential security controls to protect against common cyber threats. It focuses on five key areas: Assessment Requirements: A self-assessment questionnaire is completed by the organisation. Answers are reviewed by an external certification body to ensure compliance. Benefits: Affordable : Cost-effective option for smaller businesses or those new to cyber security. Baseline Protection : Provides robust defence against 80% of common cyber threats. Government Contracts : Meets the minimum requirement for some public sector contracts. Cyber Essentials Plus Advanced Assurance Cyber Essentials Plus enhances Cyber Essentials with an independent technical audit, offering greater assurance and suitability for larger organisations or those managing sensitive data. Assessment Requirements: A hands-on technical audit conducted by a certified assessor. Verification of controls, including vulnerability scans and simulated attacks. In-depth testing of devices, including workstations, servers, and mobile devices. Benefits: Enhanced Assurance : Validates that security measures are effectively implemented and functioning. Increased Trust : Demonstrates a commitment to cyber security to clients, stakeholders, and regulators. Risk Reduction : Offers deeper insights into potential vulnerabilities, ensuring stronger protection. Choosing the Right Certification The decision between Cyber Essentials and Cyber Essentials Plus depends on factors like your organisation’s size, the sensitivity of the data you manage, and your specific security requirements. For businesses beginning their cybersecurity journey, Cyber Essentials provides a strong foundation. However, organisations that handle sensitive information or require higher levels of credibility may find Cyber Essentials Plus more suitable. Achieving either certification shows your commitment to safeguarding against cyber threats, building trust with clients and stakeholders, and aligning with industry standards. Do You Want a Pass With Your Cyber Essentials Assessment? Get in Touch Today! Contact Us Achieving your certification Achieve Cyber Essentials & Cyber Essentials Plus with our support Cyber Essentials is a straightforward yet effective certification that protects your business from 80% of common cyber threats. Developed by the UK Government, it tackles the rising risk of cyberattacks, safeguards sensitive data, and is essential for government supply chains and many commercial contracts. Achieving Cyber Essentials shows your commitment to robust cybersecurity. It’s an affordable way to enhance your defences and demonstrate your organisation's dedication to protecting critical systems. For businesses in Windsor and surrounding areas, Cyber Essentials is not just beneficial—it’s crucial. It strengthens your security, ensures compliance with government requirements, and provides a competitive edge in securing contracts. Cyber Essentials Assessors Support In Windsor Your Path to Secure Certification The choice between Cyber Essentials and Cyber Essentials Plus depends on your organisation's size, the sensitivity of the data you handle, and your specific security needs. For businesses starting their cybersecurity journey, Cyber Essentials provides a solid foundation. However, organisations requiring greater credibility or handling sensitive information may find Cyber Essentials Plus more suitable. With IT Support Windsor, you’ll receive step-by-step guidance and expert support to achieve your certification seamlessly. Whether you choose Cyber Essentials or Cyber Essentials Plus, we’ll help ensure your organisation meets the required standards efficiently. Achieving certification not only demonstrates your commitment to cybersecurity but also builds trust with clients and stakeholders, aligning your business with recognised industry standards. Contact Us Steps to Achieve Cyber Essentials Certification Did you know that more than 80% of UK businesses are exposed to preventable security risks? This is why adopting the Cyber Essentials framework is crucial. It offers businesses of all sizes a strong defence against common cyber threats. Achieving Cyber Essentials certification is more straightforward than you might think. The process focuses on five key technical controls that help your business meet essential security standards. As a local provider with deep knowledge of Kingston and the surrounding areas, we’re here to support you at every stage and tackle any unique challenges your business may face. These controls include: Access control Firewalls and routers Malware protection Secure configuration Software updates Cyber Essentials also helps protect against phishing attacks by introducing basic controls that raise awareness and enhance preparedness for cyber threats. Contact Our Windsor Office to Get Certified Now Contact Us What our clients have to say 100% Managed Cyber Essentials Service: We Do It All for You! Embrace the ease and assurance that comes with our done-for-you Cyber Essentials service. Let us handle the complexities of cybersecurity, so you can focus on growing your business with confidence. Start your journey to a safer, more secure digital future today. Save Time Leave the complex process to us and focus on what you do best – running your business. Peace of Mind Rest assured knowing your cyber Security is handled by our team of experts. 100% Pass rate With our done-for-you service, we ensure you will pass your certification every time. Start Your Certification Today Why is Cyber Essentials Certification Crucial for Your Business? Managing Cyber Security Risks Assessing Your Cyber Security Risk Managing cybersecurity risks is crucial to keeping your sensitive information secure and protecting your business from potential attacks. It starts with understanding the unique threats your business might face—evaluating how likely they are to happen and the impact they could have on your operations. Once you’ve identified these risks, the next step is to take proactive measures to reduce or eliminate them. By staying ahead of cybersecurity challenges, you not only lower the chances of threats but also build a stronger, more secure foundation for your business and its data. Understanding your cybersecurity risks starts with identifying the specific vulnerabilities and threats that your business faces. This could involve reviewing your existing security measures to identify weaknesses or conducting penetration testing to simulate real-world cyberattacks and uncover hidden flaws in your systems. By gaining a clear picture of your business’s unique risks, you can take proactive steps to address them and reduce potential threats. Regularly updating and improving your security protocols is crucial for staying ahead of evolving cyber risks and ensuring your business remains protected. Cyber Security Measures Cyber Security Solutions Safeguarding sensitive data and preventing cyberattacks starts with robust cybersecurity measures. This includes essentials like firewalls, antivirus software, encryption, and strong passwords—all vital tools to keep your business protected. By making these practices part of your daily operations, you can create a secure environment that defends your data against unauthorised access and other online threats. It’s about building layers of protection to keep your business and valuable information safe. Cybersecurity is made up of a range of technologies and services designed to protect your business from cyber threats. This can include consultancy, specialised training for your team, and services like penetration testing and vulnerability assessments, all aimed at identifying and addressing potential risks. By investing in a comprehensive cybersecurity strategy, you’re not just protecting your data – you’re also building trust with your clients and partners. This strong foundation helps ensure the long-term success and security of your business. FAQs Questions about Cyber Essentials certification? What are the benefits of Cyber Essentials? Enhanced security – helps protect your organisation from the most common internet based cyber attacks such as phishing, malware, ransomware, password guessing and network attacks. Simple and cost effective – a simple process with a Cyber Essentials certification fee starting from £200. Gain and retain business – an increasing number of public, private and third sector contracts are mandating or actively encouraging Cyber Essentials from their suppliers. Aligns with GDPR – recognised by the Information Commissioner’s Office as a scheme that can provide security assurances that help protect personal data. Flexible scheme – regardless of sector or size, the scheme reviews basic, yet effective, technical controls an organisation has in place. The scheme also recognises that not all organisations have a dedicated IT department, or an in-depth knowledge of cyber security. Once I submit how long will it take to be marked? Cyber Essentials mark an assessment within 48 hours of it being submitted, not including weekends or bank holidays. This can vary depending on how many assessments they have at one time. If you require your certification by a specific date, you must take this into consideration. Start your assessment in good time to allow enough time to, complete, submit, be marked, remediate, resubmit, and pass! Unsure of your IT support needs or don't know if we provide the service? Contact Us We use Mac’s, do we need to install additional malware software? Yes, the standard protection provided by Apple devices does not meet the standards of Cyber Essentials and additional software should be installed to provide adequate protection. Unsure of your IT support needs or don't know if we provide the service? Contact Us Where can I display my certificate or badge? The certificate will be part of a public register. You can display the Cyber Essentials and Cyber Essentials Plus badge on your website and/or in your email signatures. Unsure of your IT support needs or don't know if we provide the service? Contact Us Other questions Unsure of your IT support needs or don't know if we provide the service? Contact Us

Ensure your business is protected with our comprehensive Backup & Continuity services in Windsor. We provide tailored solutions to safeguard your data and maintain business continuity. It can be almost impossible for a business to survive without backups & continuity plans in place. We take backups seriously and offer a variety of different backup solutions. PROTECTING YOUR BUSINESS BACKUP & CONTINUITY Solutions That Never Fail! Local IT and Telecom Experts in and Around Windsor Why Us? 01753 255436 Submit SERVICES Managed Backups for SME's With businesses being more reliant on IT and technology today than ever before it can be devastating when disaster strikes. From lost orders and revenue to potentially large fines, it can be almost impossible for business to survive without backups & continuity plans in place. Additionally, it’s now a GDPR requirement for businesses to have appropriate measures in place to restore access to personal data in the event of a disaster such as, cyber attacks, fire/flood, or even through simple human error e.g. deleting customer files. Protect your business against downtime We take backups seriously and offer a variety of different backup solutions that include key features such as: 24/7 monitoring and management Regular backup testing Support for all operating systems and devices Quick data and system restoration Data replication to UK datacentres Protection against critical systems failure and data loss Fully image and data level backups Scalable solutions to accommodate any amount of data WHY US Why Choose Us For Managed Backups We could tell you loads of reasons to why you should choose us but here are 3 key reasons Backup Solutions We have backup solutions for all operating systems and devices e.g. Windows, Mac, and Linux, Android, and iPhones/iPads. Flexible Pricing We have a simple and flexible pricing structure that is tailored to your specific needs and requirements. 24/7 Monitoring Our backup solutions are monitored 24/7 and can scale to accommodate any amount of data. PROACTIVE IT SUPPORT How we ensure your technology is always working MONITOR We actively monitor all your IT infrastructure for any issues, be them minor or critical. ALERT If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal. RESOLVE Using a combination of automated scripts and remote support, our team will fix the issues.

Enhance customer experience with secure and reliable Guest WiFi solutions at IT Support Windsor. We provide tailored, easy-to-manage WiFi access for your visitors, boosting satisfaction and engagement. With our Guest WiFi solutions, you can drive revenue from the engagement you get from your customers and improve the overall experience they have with you. GUEST WIFI Open The Door To More Customers With Guest WiFi With our Guest WiFi Solutions, you can drive revenue from the engagement you get from your customers and improve the overall experience they have with you. Why Us? 01753 255436 Submit SERVICES Our Guest WiFi Solution The Guest WiFi Solution is a cloud offering that provides an overlay to your existing WiFi equipment and network, so no extra hardware is required. The Setup is extremely quick as it’s all done in under an hour – and everything is managed via an online portal. When visitors or customers connect to your WiFi, our captive portal captures their key contact and demographic information with full compliance included. The reporting allows you to get to know your visitors, analyse the data to improve your customer experience, and follow up with personalised campaigns for sales and marketing. You have full control to manage every detail of your visitor’s WiFi experience, from login methods to beautifully designed splash pages. You can even edit the branding, promotions, and advertising. Connect with Social allows visitors to log in quickly using their own social media username and password. WHY US All These Features and More Hassle Free Connection Get your customers online with one click from any device. No password is needed. Improve Your Sales Bring new customers through your doors and gain more sales when you offer fast free internet access. VISITOR DATA Analyse visitor data and gain insights to help improve your venue efficiency and increase revenue WiFi analytics enables you to access a wealth of data and analytics to help you build detailed visitor profiles and better understand how people are interacting with your venue. Contact Us Today We Are Partnered With